"I Love You More" is a game we used to play with our children. Here's how it is played:
Press forehead to child's forehead. Whisper, I love you more.
Child responds by holding thumb and forefinger about a millimeter apart, and says I love you more than this.
Parent responds similarly, with thumb and forefinger slightly further apart.
The game continues until both are saying, I love you more than this, with arms outstretched as far as possible. Both then dissolve in laughter and hugs.
Antique Mommy brought up the subject of games we play(ed) with our children, and got me to thinking about precious moments with our children and grandchildren, and I may just do a whole series of these memories.
Right after I wipe away the tears.
Wednesday, July 22, 2009
Tuesday, July 21, 2009
Respite From the Heat
I thought I would write more this summer, since I have more access to the on-line world now, but I haven't. Much of my time has been spent sitting on the back deck, watching the wildlife and the lake and how it changes as the light changes.
But then it started getting hot. I mean, HOT, as in summer in Texas hot. Upper nineties, near 100 or a little above 100 degrees every day. Even in the evenings, the temps lingered in the upper 80s, and with such humidity that sitting outside was not comfortable for long.
So I retreated to the air-conditioned in-doors, and continued my watching under the cooling breeze of the window unit, and an almost unobstructed view, thanks to the twenty five feet of windows across the back of the cabin.
Then...suddenly...a cool front came through, bringing with it wind and rain. It's hard to believe, I know, for anyone who has lived in Texas in the summer, but I actually needed a lap quilt this morning.
It rained almost all morning. Huge lightening strikes and rumbling, growling thunder, as well as sudden thunderclaps that made me jump and made Frankie the Pom bark like a mad thing.
The lake was covered with whitecaps, and the branches of the trees bent and swayed as if they were dancing.
It's mid-afternoon now, and still in the 70s. Unbelievable. Precious time to enjoy being outside again, before the dog days of August arrive. Precious time to be at peace with nature and myself.
Time to ponder a question inspired by Antique Mommy's question: what would your autobiography be titled, if you were going to write one? I came up with one I consider appropriate, given all that has happened in the past seven months: "I Should Have Left a Trail of Bread Crumbs: Where Did My Life Go, and How Do I Get It Back?"
But then it started getting hot. I mean, HOT, as in summer in Texas hot. Upper nineties, near 100 or a little above 100 degrees every day. Even in the evenings, the temps lingered in the upper 80s, and with such humidity that sitting outside was not comfortable for long.
So I retreated to the air-conditioned in-doors, and continued my watching under the cooling breeze of the window unit, and an almost unobstructed view, thanks to the twenty five feet of windows across the back of the cabin.
Then...suddenly...a cool front came through, bringing with it wind and rain. It's hard to believe, I know, for anyone who has lived in Texas in the summer, but I actually needed a lap quilt this morning.
It rained almost all morning. Huge lightening strikes and rumbling, growling thunder, as well as sudden thunderclaps that made me jump and made Frankie the Pom bark like a mad thing.
The lake was covered with whitecaps, and the branches of the trees bent and swayed as if they were dancing.
It's mid-afternoon now, and still in the 70s. Unbelievable. Precious time to enjoy being outside again, before the dog days of August arrive. Precious time to be at peace with nature and myself.
Time to ponder a question inspired by Antique Mommy's question: what would your autobiography be titled, if you were going to write one? I came up with one I consider appropriate, given all that has happened in the past seven months: "I Should Have Left a Trail of Bread Crumbs: Where Did My Life Go, and How Do I Get It Back?"
Labels:
blessings,
Day by Day,
humor,
weather
Tuesday, June 23, 2009
Summer Is Here
Three weeks ago, we bid adieu to the r.v. park, hitched up the fifth wheel, and came home to the lake for the summer. The days have been warm and sunny for the most part, with a good breeze blowing most of the day.
Since my heart med was increased again, I have been feeling a little under the weather, and have been spending a large part of each day sitting on the shady deck, enjoying the breeze, watching the ducks, geese, herons, egrets, bluebirds, and squirrels.
Sunday was the first day of summer, but since one day has been much like another, it barely made a ripple in my mind.
Most mornings, Wick and I sit out on the back deck, drinking coffee, and talking about what he has accomplished working on the cabin, and what is planned for the next day.
This morning, the breeze died. At 9:00 it is already nearly ninety degrees. Summer is here with a vengeance.
I scan the sky hopefully, looking for rain clouds, but there isn't a cloud in the sky. The only thing that makes the deck bearable is the fact that it is so shady most of the day, and that Wick plugged in a fan to create an artificial breeze.
Even the duck and geese have abandoned our little piece of shoreline, clinging to the shade and staying in the brush most of the day.
This is the day that the Lord has made. Let us rejoice and be glad in it.
Even if it is already summer.
Since my heart med was increased again, I have been feeling a little under the weather, and have been spending a large part of each day sitting on the shady deck, enjoying the breeze, watching the ducks, geese, herons, egrets, bluebirds, and squirrels.
Sunday was the first day of summer, but since one day has been much like another, it barely made a ripple in my mind.
Most mornings, Wick and I sit out on the back deck, drinking coffee, and talking about what he has accomplished working on the cabin, and what is planned for the next day.
This morning, the breeze died. At 9:00 it is already nearly ninety degrees. Summer is here with a vengeance.
I scan the sky hopefully, looking for rain clouds, but there isn't a cloud in the sky. The only thing that makes the deck bearable is the fact that it is so shady most of the day, and that Wick plugged in a fan to create an artificial breeze.
Even the duck and geese have abandoned our little piece of shoreline, clinging to the shade and staying in the brush most of the day.
This is the day that the Lord has made. Let us rejoice and be glad in it.
Even if it is already summer.
Labels:
Day by Day,
neighborhood,
vacation,
weather
Monday, June 01, 2009
One Step Forward and Two Steps Back
In the 6 months since I was diagnosed with congestive heart failure, the cardiologist has had me come in every two to three weeks for blood work, to see if the dosage of the RX can be increased. For reasons I don't really understand, this prescription has to be increased very gradually. Apparently, jumping to a high dose all at once would not be wise.
I don't mind going to the doctor's office, although I do wish I could drive myself, instead of Wick having to take a day from work to take me. I don't mind (very much) having blood drawn, since the nurse is very good at what she does, and only sticks me once each time. So far, my lab results have been within acceptable ranges, so the RX has been increased a little bit each visit.
The problem is how I feel after each increase. I feel just awful.
When I first get up, I feel pretty good, and try to accomplish whatever I have planned for the day in the first hour or two. After that, my energy dwindles rapidly. By mid-afternoon, I feel as if someone has pulled the plug, and if I don't lie down, I might fall down.
When I went to the dr. Friday, my med was increased again, and the nurse told me how pleased the dr. is with the results of the lab work. She says I will probably get the goal dose level at the next visit. We have had a similar conversation every time I have come in, and she tries to encourage me to feel that I am making excellent progress. She says I am getting better all the time.
I started the higher dose today, and immediately felt the drop in energy.
Today, I wanted to fix a decent meal for Wick for supper, and use some fresh vegetables one of our neighbors gave us this weekend. So this morning, I put out some ground meat to thaw.
After a brief rest, I cut up a quarter of an onion.
After another, slightly longer, rest, I sliced a squash.
After a little longer rest, I sliced a zucchini.
The celery and bell pepper had to wait until I had a little nap.
About two o'clock, I fried the beef.
About three o'clock I started assembling the casserole.
When Wick got home from work, he added the grated cheese and put the dish in the oven.
While it was baking, I took another nap.
My dears, when I am too tired to eat, I know I really have a problem.
On the other hand.....if I am too tired to eat, maybe I won't gain back the 60 pounds I lost this winter.
My question is....how long can I keep "getting better", without getting well?
I don't mind going to the doctor's office, although I do wish I could drive myself, instead of Wick having to take a day from work to take me. I don't mind (very much) having blood drawn, since the nurse is very good at what she does, and only sticks me once each time. So far, my lab results have been within acceptable ranges, so the RX has been increased a little bit each visit.
The problem is how I feel after each increase. I feel just awful.
When I first get up, I feel pretty good, and try to accomplish whatever I have planned for the day in the first hour or two. After that, my energy dwindles rapidly. By mid-afternoon, I feel as if someone has pulled the plug, and if I don't lie down, I might fall down.
When I went to the dr. Friday, my med was increased again, and the nurse told me how pleased the dr. is with the results of the lab work. She says I will probably get the goal dose level at the next visit. We have had a similar conversation every time I have come in, and she tries to encourage me to feel that I am making excellent progress. She says I am getting better all the time.
I started the higher dose today, and immediately felt the drop in energy.
Today, I wanted to fix a decent meal for Wick for supper, and use some fresh vegetables one of our neighbors gave us this weekend. So this morning, I put out some ground meat to thaw.
After a brief rest, I cut up a quarter of an onion.
After another, slightly longer, rest, I sliced a squash.
After a little longer rest, I sliced a zucchini.
The celery and bell pepper had to wait until I had a little nap.
About two o'clock, I fried the beef.
About three o'clock I started assembling the casserole.
When Wick got home from work, he added the grated cheese and put the dish in the oven.
While it was baking, I took another nap.
My dears, when I am too tired to eat, I know I really have a problem.
On the other hand.....if I am too tired to eat, maybe I won't gain back the 60 pounds I lost this winter.
My question is....how long can I keep "getting better", without getting well?
Labels:
Day by Day,
humor,
what's for dinner
Sunday, May 31, 2009
Carded at the Library
I have had a library card almost all my life. I vividly remember struggling to learn how to write my name, just so I could have a library card of my own, instead of using my mama's. When we started RVing full time, I did not stop to think what that would mean, in terms of getting a library card. Apparently, most public libraries feel rather strongly that in order to get a card, one must prove residence in the applicable town.
Our driver's licenses show our address at our cabin, since that is where we live. However, since Wick still works in the Dallas area, we stay at an RV park during the week, so he doesn't have to drive so far every day. That means that the closest library is in Dallas. Dallas feels so strongly about "non-citizens" of Dallas that the fee for an outsider (that is, someone who has an address elsewhere) is $250 a year.
Two hundred fifty dollars a year. Y'all. That is exorbitant.
Now, after checking my billfold, I found the following cards:
Mesquite Public Library, from before we started RVing full time.
Chandler Public Library, where we live.
Tyler Public Library, because of a reciprocal deal with Chandler's library.
Seagoville Public Library, since I used to teach there.
Suddenly I remembered that shortly before I went into the hospital, I had filled out an application for the Dallas library, which offers a special deal for people who don't have a Dallas address, but do teach in Dallas.
Even though I had filled out the application, I had not received my card. I still have my teacher i.d., so I thought, why not check and see if I can still get the card.
When Wick got home from work, he took me to the nearest Dallas library branch.
I went to the first desk and explained to the tall, thin, stern-looking man who was sitting at the desk. I told him I had filled out the application at the school where I was teaching, but never received the card. He looked at me over the top of his glasses for a long moment. Finally,with a sigh, he turned to his computer and entered my name, after I spelled it for him three times. Somehow, he did not seem to want to look at my teacher i.d., which would have been easier on both of us, since either I was not speaking clearly or his hearing was impaired.
Finally, he announced in stern tones that I already had a library card.
I responded, yes, I had filled out the application, but did not receive the card.
He said again, the computer says you have a card.
I launched into an explanation about having filled out the application when a library representative came to the school, but I never received the card. I suggested that perhaps the card had been delivered to my mail box at school while I was in the hospital. Since a series of substitute teachers had been covering my classes, one of them might have accidentally picked up the card, but really I had no idea where it might have ended up.
Again, he said, the computer says you have a card.
Wick took me by the arm and steered me to another desk, where a lady was flipping through a magazine. When we got her attention, I explained my plight. She responded by turning to her computer.
She did deign to look at my i.d., and typed in my name correctly the first time.
She said, well, the computer says you already have a card.
Once more I launched into my story about how I applied, but did not receive the card itself.
She looked back at her computer screen, looked at me, and said again, the computer says you already have a card.
This conversation repeated itself about three more times. Wick finally stepped in and asked, how much does it cost to get a new card, if you lose your card?
She said, three dollars.
He pulled out his billfold.
She said, oh, wait a minute, maybe it is in the box of lost cards.
She pulled out a box that looked like it had about three hundred cards in it, and began to go through them.
Wick's patience was wearing thin. He drew three dollar bills out of his billfold, tapped them on edge on the counter, and said again, Just give her a replacement card.
Finally.
I had my own card in my hot little hand.
I felt the same surge of pride and power that I felt when I was five years old, signing my name to get my first library card.
That little piece of card stock was my ticket to the universe. Through books, I could go anywhere, be anyone, learn everything.
Reading.
It's fundamental.
Our driver's licenses show our address at our cabin, since that is where we live. However, since Wick still works in the Dallas area, we stay at an RV park during the week, so he doesn't have to drive so far every day. That means that the closest library is in Dallas. Dallas feels so strongly about "non-citizens" of Dallas that the fee for an outsider (that is, someone who has an address elsewhere) is $250 a year.
Two hundred fifty dollars a year. Y'all. That is exorbitant.
Now, after checking my billfold, I found the following cards:
Mesquite Public Library, from before we started RVing full time.
Chandler Public Library, where we live.
Tyler Public Library, because of a reciprocal deal with Chandler's library.
Seagoville Public Library, since I used to teach there.
Suddenly I remembered that shortly before I went into the hospital, I had filled out an application for the Dallas library, which offers a special deal for people who don't have a Dallas address, but do teach in Dallas.
Even though I had filled out the application, I had not received my card. I still have my teacher i.d., so I thought, why not check and see if I can still get the card.
When Wick got home from work, he took me to the nearest Dallas library branch.
I went to the first desk and explained to the tall, thin, stern-looking man who was sitting at the desk. I told him I had filled out the application at the school where I was teaching, but never received the card. He looked at me over the top of his glasses for a long moment. Finally,with a sigh, he turned to his computer and entered my name, after I spelled it for him three times. Somehow, he did not seem to want to look at my teacher i.d., which would have been easier on both of us, since either I was not speaking clearly or his hearing was impaired.
Finally, he announced in stern tones that I already had a library card.
I responded, yes, I had filled out the application, but did not receive the card.
He said again, the computer says you have a card.
I launched into an explanation about having filled out the application when a library representative came to the school, but I never received the card. I suggested that perhaps the card had been delivered to my mail box at school while I was in the hospital. Since a series of substitute teachers had been covering my classes, one of them might have accidentally picked up the card, but really I had no idea where it might have ended up.
Again, he said, the computer says you have a card.
Wick took me by the arm and steered me to another desk, where a lady was flipping through a magazine. When we got her attention, I explained my plight. She responded by turning to her computer.
She did deign to look at my i.d., and typed in my name correctly the first time.
She said, well, the computer says you already have a card.
Once more I launched into my story about how I applied, but did not receive the card itself.
She looked back at her computer screen, looked at me, and said again, the computer says you already have a card.
This conversation repeated itself about three more times. Wick finally stepped in and asked, how much does it cost to get a new card, if you lose your card?
She said, three dollars.
He pulled out his billfold.
She said, oh, wait a minute, maybe it is in the box of lost cards.
She pulled out a box that looked like it had about three hundred cards in it, and began to go through them.
Wick's patience was wearing thin. He drew three dollar bills out of his billfold, tapped them on edge on the counter, and said again, Just give her a replacement card.
Finally.
I had my own card in my hot little hand.
I felt the same surge of pride and power that I felt when I was five years old, signing my name to get my first library card.
That little piece of card stock was my ticket to the universe. Through books, I could go anywhere, be anyone, learn everything.
Reading.
It's fundamental.
Labels:
blessings,
Day by Day,
humor,
our past in our present
Saturday, May 30, 2009
Home for the Summer
During the school year, we stay in our travel trailer near Dallas to be closer to Wick's job. In the summer, holidays, and weekends, we live at the lake. We are in the process of building a cabin.
We are already living in the cabin, even though it is not finished. Mostly, what we lack is cosmetic stuff, such as ceilings, floor coverings, drawer fronts, etc. The back deck is almost finished--the roof gives us shade in hot weather, and shelter when it rains. I love the sound of rain on that tin roof. This summer, we hope to put up the railings and steps, to give access from the deck to the back yard.
A few weeks ago, several family members came over and helped Wick put the ceiling and floor covering in the living/dining/kitchen area. It looks great. It is wonderful to have people who are willing to give up a Saturday to help.
Next week is the last week of school for this year. We will be home for the summer Thursday afternoon. Home.
Home, where we sit on the deck and watch the sun come up over the lake in the mornings, drinking coffee and waking up.
Home, where we sit on the deck and watch the sun go down over the lake, drinking rum and coke or wine coolers, or hot chocolate or coffee, depending on the weather.
Home, where our hearts are.
We are already living in the cabin, even though it is not finished. Mostly, what we lack is cosmetic stuff, such as ceilings, floor coverings, drawer fronts, etc. The back deck is almost finished--the roof gives us shade in hot weather, and shelter when it rains. I love the sound of rain on that tin roof. This summer, we hope to put up the railings and steps, to give access from the deck to the back yard.
A few weeks ago, several family members came over and helped Wick put the ceiling and floor covering in the living/dining/kitchen area. It looks great. It is wonderful to have people who are willing to give up a Saturday to help.
Next week is the last week of school for this year. We will be home for the summer Thursday afternoon. Home.
Home, where we sit on the deck and watch the sun come up over the lake in the mornings, drinking coffee and waking up.
Home, where we sit on the deck and watch the sun go down over the lake, drinking rum and coke or wine coolers, or hot chocolate or coffee, depending on the weather.
Home, where our hearts are.
Thursday, May 28, 2009
Hair today, gone tomorrow
As noted in a previous post, I had long, very fine hair, past my waist. Since my hospitalization(s), my hair has been falling out by the handful. Every time I brushed it, I had to clean a handful of hair from the brush.
Daughter Jeana suggested that I might want to consider cutting my hair. I had to think about that for a while. A long while.
Finally, while I was staying at Jeana's for a few days, I made the plunge. She took me to the hair dresser who cuts her hair. When I told her I wanted my hair cut to shoulder length, she stared at me for a long moment, and then asked, "Are you sure?"
No, I wasn't sure. I loved my long hair. I took great pride in the fact that my long hair was silky, shiny, and in great condition. But that was before.
After seven weeks in the hospital, rarely eating, I was malnourished. I have grooves in my fingernails that confirm the diagnosis of malnutrition. I lost nearly 60 pounds--almost a pound a day. My body was shutting down peripheral activities, including growing hair. That's why my hair was falling out.
My hair was in a long braid down my back. The hair dresser cut the braid and laid it on the counter. I had braced myself for that moment, because in the past getting my hair cut had been so stressful, usually disappointing, and always something I dreaded.
This time, as I stared at that braid, I realized that it did not even look like my hair. My hair has always been very thick, so thick that most hair dressers said I had enough for two or three people. This braid was thin. Very thin. Not like my hair at all.
I plan to send the braid to Locks of Love, an organization that takes donated hair and turns it into wigs for cancer patients.
When I look in the mirror, I can see tiny new hairs growing in around my face and along my part. My hair still looks thin, but I have to admit it is much easier to deal with at this length, drying faster when I wash it.
I miss my long hair. I miss how it feels against my skin, and how easy it was to put it up with hair sticks.
But, as Jo March noted once, maybe my brains needed a little airing, and maybe I was too vain about it, considering it my one great beauty.
At any rate, I did cut it, and while it may take several years to reach the length it once was, it has already grown noticeably, my bangs already needing a trim after just three weeks.
I wish I had a great punch line to end this post, but I can't think of anything funny, or witty. Oh...except....I didn't cry when my hair was cut this time. Maybe I am growing up after all.
Daughter Jeana suggested that I might want to consider cutting my hair. I had to think about that for a while. A long while.
Finally, while I was staying at Jeana's for a few days, I made the plunge. She took me to the hair dresser who cuts her hair. When I told her I wanted my hair cut to shoulder length, she stared at me for a long moment, and then asked, "Are you sure?"
No, I wasn't sure. I loved my long hair. I took great pride in the fact that my long hair was silky, shiny, and in great condition. But that was before.
After seven weeks in the hospital, rarely eating, I was malnourished. I have grooves in my fingernails that confirm the diagnosis of malnutrition. I lost nearly 60 pounds--almost a pound a day. My body was shutting down peripheral activities, including growing hair. That's why my hair was falling out.
My hair was in a long braid down my back. The hair dresser cut the braid and laid it on the counter. I had braced myself for that moment, because in the past getting my hair cut had been so stressful, usually disappointing, and always something I dreaded.
This time, as I stared at that braid, I realized that it did not even look like my hair. My hair has always been very thick, so thick that most hair dressers said I had enough for two or three people. This braid was thin. Very thin. Not like my hair at all.
I plan to send the braid to Locks of Love, an organization that takes donated hair and turns it into wigs for cancer patients.
When I look in the mirror, I can see tiny new hairs growing in around my face and along my part. My hair still looks thin, but I have to admit it is much easier to deal with at this length, drying faster when I wash it.
I miss my long hair. I miss how it feels against my skin, and how easy it was to put it up with hair sticks.
But, as Jo March noted once, maybe my brains needed a little airing, and maybe I was too vain about it, considering it my one great beauty.
At any rate, I did cut it, and while it may take several years to reach the length it once was, it has already grown noticeably, my bangs already needing a trim after just three weeks.
I wish I had a great punch line to end this post, but I can't think of anything funny, or witty. Oh...except....I didn't cry when my hair was cut this time. Maybe I am growing up after all.
Sunday, April 26, 2009
Sisters, Sisters
Sisters, Sisters;
There were never such devoted sisters...
Fans of the old Bing Crosby movie White Christmas will recognize those lyrics as coming from a duet/dance sequence by Rosemary Clooney and Vera-Ellen. Two of my granddaughters have entertained us with their own version at our family Christmas.
But they take on new meaning as I think about my recent hospital experience. They describe my own two sisters.
Jill, the baby, has a very tender heart and great compassion. Because of work and family commitments, she was not able to stay with me a great deal, but she offered a steady stream of support--books, magazines, cozy house shoes, a dress to wear after I went home, when I couldn't tolerate the pressure of trousers or jeans on my incisions; decorative book marks, phone calls, visits, anything she could think of to comfort me and occupy my thoughts.
Middle sister Judy is retired, and thus able to spend many days and nights in the hospital with me. She talked to nurses, questioned the reason for various procedures, made sure my allergies and diabetes were taken into consideration, and most of all she helped make sense of the flood of information and opinions; during my stay, I saw cardiologists, surgeons, nephrolgists, endocrinologists, psychiatrists, residents, interns, an ever-shifting entourage of medical students who came to view a condition my surgeon said most of the doctors at the hospital had never seen.
Judy listened to everything, remembered it all, and was the liason among all the specialists, making sure that each knew what the others were doing, and that no conflicting medicines were administered. She even talked to the nutritionist about meals that were not appropriate for a diabetic.
When my husband arrived after work, or my parents for their morning visit, Judy was able, as I was not, to explain what was being done, and why, and what the doctors said as they made their rounds.
When I told her how little I remembered, because of all the drugs, she told me what was going on, and reassured my anxieties.
Daughter Jeana had French braided my hair in an effort to keep it tidy and contained, but after several weeks, my hair was a huge matted mess. My sisters, along with my mother, daughter, and husband, took turns for three days, trying to comb it out without pulling it out by the roots or cutting it short.
Sisters.
Such devoted sisters.
There were never such devoted sisters...
Fans of the old Bing Crosby movie White Christmas will recognize those lyrics as coming from a duet/dance sequence by Rosemary Clooney and Vera-Ellen. Two of my granddaughters have entertained us with their own version at our family Christmas.
But they take on new meaning as I think about my recent hospital experience. They describe my own two sisters.
Jill, the baby, has a very tender heart and great compassion. Because of work and family commitments, she was not able to stay with me a great deal, but she offered a steady stream of support--books, magazines, cozy house shoes, a dress to wear after I went home, when I couldn't tolerate the pressure of trousers or jeans on my incisions; decorative book marks, phone calls, visits, anything she could think of to comfort me and occupy my thoughts.
Middle sister Judy is retired, and thus able to spend many days and nights in the hospital with me. She talked to nurses, questioned the reason for various procedures, made sure my allergies and diabetes were taken into consideration, and most of all she helped make sense of the flood of information and opinions; during my stay, I saw cardiologists, surgeons, nephrolgists, endocrinologists, psychiatrists, residents, interns, an ever-shifting entourage of medical students who came to view a condition my surgeon said most of the doctors at the hospital had never seen.
Judy listened to everything, remembered it all, and was the liason among all the specialists, making sure that each knew what the others were doing, and that no conflicting medicines were administered. She even talked to the nutritionist about meals that were not appropriate for a diabetic.
When my husband arrived after work, or my parents for their morning visit, Judy was able, as I was not, to explain what was being done, and why, and what the doctors said as they made their rounds.
When I told her how little I remembered, because of all the drugs, she told me what was going on, and reassured my anxieties.
Daughter Jeana had French braided my hair in an effort to keep it tidy and contained, but after several weeks, my hair was a huge matted mess. My sisters, along with my mother, daughter, and husband, took turns for three days, trying to comb it out without pulling it out by the roots or cutting it short.
Sisters.
Such devoted sisters.
Tuesday, April 21, 2009
A Whole New Me
Losing more than 60 pounds has affected me in many ways.
For one thing, I didn't recognize myself for a while, when I saw my reflection unexpectedly in mirrors or reflected in windows.
It has certainly affected my wardrobe, which was once rather extensive. I have gotten rid of more than three large trash bags of clothes that were one to three sizes too big.
Just before I went into the hospital, my baby sister told me she had some clothes for me. Her friend's sister had passed away after a battle with ovarian cancer, and the clothes had been hers. I was really looking forward to getting new (to me) clothes, especially since most of them were more expensive than I normally can afford. Now, all those lovely clothes are hanging in my closet, waiting for me to find someone that size who needs a professional wardrobe.
Currently, I have one pair of jeans, one pair of black pants, and three tops that fit.
On the other hand, all my shoes still fit.
I can paint my own toenails.
I can bend over to tie my shoes, and breathe at the same time.
My tummy is flatter than it has been since I had my first baby--and he is in his thirties.
My little granddaughter pointed out that I have lost "a whole me" (she weighs less than the pounds I have lost).
My brother says that since I have lost weight, my face looks like it did when I was in high school (!)
These are all positive developments.
On the other hand....I still need a cane or walker, since my core muscles are so weak.
One of my legs is weaker than the other, which affects my balance.
My exercise routine takes up an inordinate amount of time each day, but then I have nowhere to be and nothing to do at any certain time, so I guess that is not really a problem.
Cooking, while needing a cane or walker, is an adventure, and sometimes a small disaster if I drop something that I can't readily retrieve. I spend several hours a day prepping food and cooking--not because I am making elaborate meals, but because it takes me so long to do.
My hair--oh, dearie me, my hair. I have very long, very fine hair, past my waist. It used to be very thick. But it is falling out. Every time I brush it, a big handful ends up in the brush, and then in the trash.
Not only that, but my eyebrows are disappearing, as well as the hair on my legs--I'm not really complaining about that, though, since it means I really don't need to shave my legs--just pluck about six fine blonde hairs.
Apparently, though, the hair has migrated to my chin. Jeana plucks it for me monthly.
Some of these things will eventually return to normal, I hope, as I progress through physical therapy. Some of the changes, I hope, will be permanent, such as the weight loss.
Some things, such as being retired due to disability, will be permanent whether I like it or not.
So....if you have enjoyed coming here, some things will stay the same. Other things will change. It's going to be interesting, either way.
For one thing, I didn't recognize myself for a while, when I saw my reflection unexpectedly in mirrors or reflected in windows.
It has certainly affected my wardrobe, which was once rather extensive. I have gotten rid of more than three large trash bags of clothes that were one to three sizes too big.
Just before I went into the hospital, my baby sister told me she had some clothes for me. Her friend's sister had passed away after a battle with ovarian cancer, and the clothes had been hers. I was really looking forward to getting new (to me) clothes, especially since most of them were more expensive than I normally can afford. Now, all those lovely clothes are hanging in my closet, waiting for me to find someone that size who needs a professional wardrobe.
Currently, I have one pair of jeans, one pair of black pants, and three tops that fit.
On the other hand, all my shoes still fit.
I can paint my own toenails.
I can bend over to tie my shoes, and breathe at the same time.
My tummy is flatter than it has been since I had my first baby--and he is in his thirties.
My little granddaughter pointed out that I have lost "a whole me" (she weighs less than the pounds I have lost).
My brother says that since I have lost weight, my face looks like it did when I was in high school (!)
These are all positive developments.
On the other hand....I still need a cane or walker, since my core muscles are so weak.
One of my legs is weaker than the other, which affects my balance.
My exercise routine takes up an inordinate amount of time each day, but then I have nowhere to be and nothing to do at any certain time, so I guess that is not really a problem.
Cooking, while needing a cane or walker, is an adventure, and sometimes a small disaster if I drop something that I can't readily retrieve. I spend several hours a day prepping food and cooking--not because I am making elaborate meals, but because it takes me so long to do.
My hair--oh, dearie me, my hair. I have very long, very fine hair, past my waist. It used to be very thick. But it is falling out. Every time I brush it, a big handful ends up in the brush, and then in the trash.
Not only that, but my eyebrows are disappearing, as well as the hair on my legs--I'm not really complaining about that, though, since it means I really don't need to shave my legs--just pluck about six fine blonde hairs.
Apparently, though, the hair has migrated to my chin. Jeana plucks it for me monthly.
Some of these things will eventually return to normal, I hope, as I progress through physical therapy. Some of the changes, I hope, will be permanent, such as the weight loss.
Some things, such as being retired due to disability, will be permanent whether I like it or not.
So....if you have enjoyed coming here, some things will stay the same. Other things will change. It's going to be interesting, either way.
Thursday, April 16, 2009
Home Alone
Tuesday was a full day. On the way to my two dr. appointments, we stopped at my previous high school to deliver a letter of resignation. I saw my principal, my department chair, and a couple of teachers. It was good to see familiar faces, and to achieve some kind of closure. It also made me wistful....I am going to miss teaching. In fact, I miss it already.
After contributing some blood for lab work, and seeing my surgeon, it was on to the Central Administration building for my school district. We expected to be in and out in five minutes, but were there more than an hour, filling out paperwork, getting advice, and having three different people checking to be sure that I had sent in all the forms I was supposed to complete, and that I had taken care of transferring my insurance.
By the time we stopped for lunch, I was so exhausted I felt like lying down on the tile floor and falling asleep. I was too tired even to eat. So Wick took me home for a nap.
Three hours of sleep, and I was ready to go shopping. After losing so much weight, I now have bought one pair of jeans and one pair of black pants, and three tops. I need new underthings, summer clothes, and some walking shoes, for when I am actually able to go for walks again. We went into three stores, using my walker for balance and for a place for me to sit down when I got too tired. You might think that I would have been excited to be shopping for smaller size clothes, and you would be right--for about five minutes.
After that, I was exhausted again, so Wick took me home for another nap. He was concerned that I might not sleep that night, after sleeping so much that afternoon, plus the late-afternoon nap, but I slept like a rock, and never even knew when he left for work the next morning.
Retirement is not what I expected. We had planned to retire together. I never planned to be home alone all day, while he still had to work. I miss my fellow teachers. I miss the mental stimulation. I do not, however, miss lesson plans, grading compositions, or the pressure of standardized testing.
After three and a half months at my daughter's, with four lively grandchildren to keep me entertained, being home alone all day has been a huge adjustment. I had gotten used to frequent chats with Jeana perched on my walker, and I miss her jokes and sense of humor. I miss her company.
I have never been a huge television watcher. I don't like the constant noise. I can't go outside unless Wick is here, because of the danger of falling on the stairs--my strength and balance are still problematic. I don't know anyone else in the RV park, so I have no visitors. I have been embroidering some kitchen towels with ducks and fish for our cabin kitchen, and it is pleasurable, but not something I can do eight hours a day--it eventually makes my hands ache. If not for Frankie, our Pomeranian, I would be lonely indeed. He keeps me company, entertains me with his funny expressions, and warns me whenever ducks get too close to the window.
I spend a lot of time looking out that window. It's a big one, and I have a good view of the small lake here, which reminds me of our lake at home. I see lots of birds, a few dogs, occasionally someone fishing. This view reminds me that I am not truly alone here.
In fact, I am never alone, since God is a constant presence in my life. How do people manage, who don't have a relationship with Him?
The nurse who does my blood work every two weeks reminds me that in December, I could not move my foot six inches across the mattress, and now I can walk with a cane. I no longer have to be strapped into a wheel chair to keep me from falling out. I can get a meal on the table by suppertime, most days, even if it does take me most of the day to do it. I can dress myself again. I can make myself a sandwich for lunch. I am making progress, however slowly.
I have much to be thankful for.
After contributing some blood for lab work, and seeing my surgeon, it was on to the Central Administration building for my school district. We expected to be in and out in five minutes, but were there more than an hour, filling out paperwork, getting advice, and having three different people checking to be sure that I had sent in all the forms I was supposed to complete, and that I had taken care of transferring my insurance.
By the time we stopped for lunch, I was so exhausted I felt like lying down on the tile floor and falling asleep. I was too tired even to eat. So Wick took me home for a nap.
Three hours of sleep, and I was ready to go shopping. After losing so much weight, I now have bought one pair of jeans and one pair of black pants, and three tops. I need new underthings, summer clothes, and some walking shoes, for when I am actually able to go for walks again. We went into three stores, using my walker for balance and for a place for me to sit down when I got too tired. You might think that I would have been excited to be shopping for smaller size clothes, and you would be right--for about five minutes.
After that, I was exhausted again, so Wick took me home for another nap. He was concerned that I might not sleep that night, after sleeping so much that afternoon, plus the late-afternoon nap, but I slept like a rock, and never even knew when he left for work the next morning.
Retirement is not what I expected. We had planned to retire together. I never planned to be home alone all day, while he still had to work. I miss my fellow teachers. I miss the mental stimulation. I do not, however, miss lesson plans, grading compositions, or the pressure of standardized testing.
After three and a half months at my daughter's, with four lively grandchildren to keep me entertained, being home alone all day has been a huge adjustment. I had gotten used to frequent chats with Jeana perched on my walker, and I miss her jokes and sense of humor. I miss her company.
I have never been a huge television watcher. I don't like the constant noise. I can't go outside unless Wick is here, because of the danger of falling on the stairs--my strength and balance are still problematic. I don't know anyone else in the RV park, so I have no visitors. I have been embroidering some kitchen towels with ducks and fish for our cabin kitchen, and it is pleasurable, but not something I can do eight hours a day--it eventually makes my hands ache. If not for Frankie, our Pomeranian, I would be lonely indeed. He keeps me company, entertains me with his funny expressions, and warns me whenever ducks get too close to the window.
I spend a lot of time looking out that window. It's a big one, and I have a good view of the small lake here, which reminds me of our lake at home. I see lots of birds, a few dogs, occasionally someone fishing. This view reminds me that I am not truly alone here.
In fact, I am never alone, since God is a constant presence in my life. How do people manage, who don't have a relationship with Him?
The nurse who does my blood work every two weeks reminds me that in December, I could not move my foot six inches across the mattress, and now I can walk with a cane. I no longer have to be strapped into a wheel chair to keep me from falling out. I can get a meal on the table by suppertime, most days, even if it does take me most of the day to do it. I can dress myself again. I can make myself a sandwich for lunch. I am making progress, however slowly.
I have much to be thankful for.
Wednesday, April 15, 2009
ICU Angel
I have joked around about my hospitalization, but the sober truth is, I almost died.
My mama says that my temp went up to 105, and I was diagnosed with heart failure and kidney failure. A lot of people were praying really hard for me.
When I came out of the second surgery, the surgeon said no one could stay with me through the night, since I would be in ICU (Intensive Care Unit). So they all went home.
Some time during the night, I opened my eyes. The room was dimly lit, but I could see that I was in a regular room, not ICU. Someone was sitting beside the bed, holding my hand. Her forehead was down on our joined hands. At first, I thought it was my mother or one of my sisters.
I didn't say anything, but she seemed to sense that I had opened my eyes. She lifted her head, shaking back a thick mane of auburn hair. In a calm, conversational tone, she told me that she had been praying for me. She told me I had gone through the surgery well, but that I needed extra care through the night. She said that she was an ICU nurse, and that she would be with me all night.
She wiped my face and mouth, smoothed my hair, adjusted the pillow, reminded me of the morphine pump, and asked about the level of my pain. She asked me if I wanted to pray, but I was having trouble talking. She asked if I wanted her to pray, and I squeezed her hand. So she prayed for me--with me. Groggy on meds, in terrible pain, I was able to understand what she said, even if I couldn't croak out a word. In my mind, in my heart, I prayed too.
She sat back down on a little wooden stool, and held my hand as I drifted back into unconsciousness.
Each time that I roused, she was there to give me a sip of water, to make me as comfortable as possible, and to pray with me.
The light was always dim, not the bright lights the nurses usually turned on. No one else came into my room through that long, dark, pain filled night.
At last, I awoke to sunshine, and the faces of my family anxiously watching to see if I was okay. The next thing I saw was the little wooden stool, now empty.
I asked about her, the nurse who had stayed with me all night. My sister went to the nurses' station to ask how to contact her, to send a thank-you for her watchful, prayerful care.
The charge nurse said that no person of that name had been on duty in that section, nor in any other section on that floor. Furthermore, she said that no ICU nurse would have come to my room, and that if I needed ICU care, I would have been in ICU.
Who was she, this auburn-haired woman, who held my hand, prayed for me, cared for me through that night?
I think she was an angel.
If she was my imagination, as some of the nurses suggested, where did that little wooden stool come from? If she didn't care for me that night, who did?
God sent her to help me, to take care of me, to keep me alive. To be an embodiment of His Holy Spirit. To be my ICU angel.
My mama says that my temp went up to 105, and I was diagnosed with heart failure and kidney failure. A lot of people were praying really hard for me.
When I came out of the second surgery, the surgeon said no one could stay with me through the night, since I would be in ICU (Intensive Care Unit). So they all went home.
Some time during the night, I opened my eyes. The room was dimly lit, but I could see that I was in a regular room, not ICU. Someone was sitting beside the bed, holding my hand. Her forehead was down on our joined hands. At first, I thought it was my mother or one of my sisters.
I didn't say anything, but she seemed to sense that I had opened my eyes. She lifted her head, shaking back a thick mane of auburn hair. In a calm, conversational tone, she told me that she had been praying for me. She told me I had gone through the surgery well, but that I needed extra care through the night. She said that she was an ICU nurse, and that she would be with me all night.
She wiped my face and mouth, smoothed my hair, adjusted the pillow, reminded me of the morphine pump, and asked about the level of my pain. She asked me if I wanted to pray, but I was having trouble talking. She asked if I wanted her to pray, and I squeezed her hand. So she prayed for me--with me. Groggy on meds, in terrible pain, I was able to understand what she said, even if I couldn't croak out a word. In my mind, in my heart, I prayed too.
She sat back down on a little wooden stool, and held my hand as I drifted back into unconsciousness.
Each time that I roused, she was there to give me a sip of water, to make me as comfortable as possible, and to pray with me.
The light was always dim, not the bright lights the nurses usually turned on. No one else came into my room through that long, dark, pain filled night.
At last, I awoke to sunshine, and the faces of my family anxiously watching to see if I was okay. The next thing I saw was the little wooden stool, now empty.
I asked about her, the nurse who had stayed with me all night. My sister went to the nurses' station to ask how to contact her, to send a thank-you for her watchful, prayerful care.
The charge nurse said that no person of that name had been on duty in that section, nor in any other section on that floor. Furthermore, she said that no ICU nurse would have come to my room, and that if I needed ICU care, I would have been in ICU.
Who was she, this auburn-haired woman, who held my hand, prayed for me, cared for me through that night?
I think she was an angel.
If she was my imagination, as some of the nurses suggested, where did that little wooden stool come from? If she didn't care for me that night, who did?
God sent her to help me, to take care of me, to keep me alive. To be an embodiment of His Holy Spirit. To be my ICU angel.
Labels:
blessings,
faith at work,
I'm so sick
Saturday, March 28, 2009
How to Lose 55 Pounds in Less Than Three Months
1. Have 6 infected abcesses in abdomen.
2. Have two surgeries in less than three weeks.
3. Receive diagnosis of congestive heart failure, and kidney failure (reaction to the contrast dye used for CT scans).
4. Spend seven weeks flat on back in hospital.
5. Develop severe loss of appetite and intestinal problems due to infection.
6. Consume less than 500 calories per day, due to #5.
7. Spend two weeks in rehab hospital.
8. Have wound vac for three and a half months.
9. Work with physical/occupational therapists three times a week.
10. Work with wound care nurse to avoid developing infection in abdominal wound that runs from hip bone almost to hip bone, several inches deep.
I could write a book :).
And with that title, it might even be a best seller.
But since those steps involve passing through the shadow of death, I can not in good conscience recommend it.
Four months after the second surgery, I have graduated from wheel chair to walker, and from walker to cane. I am the proud owner of two handicap placards, one for each vehicle. I can eat, dress myself, and even do a little (very little) cooking, sitting at the table, after someone else has assembled the ingredients and stands by to put everything in the oven. I exercise every day, for about an hour, a routine that would take a healthy person perhaps ten minutes.
Every day I am thankful to be alive, to be at home, to be making progress. I struggle with frustration, depression, and my inability to carry out normal daily activities, but when I look back three months, I am amazed at the progress I have made, and thank God for family, friends, and a husband who does for me all the things I can't do for myself.
I know that I will never be the person I was before. In some ways, that may be a good thing. Losing weight is a plus. Having wonderful doctors, and miraculous medicines to keep my heart beating on schedule and my pulse rate from going through the roof.....having family and friends who support and encourage me.......having a God who is with me through it all...... how blessed I am.
I would love to write that book--but I don't think anyone would willingly go through those months, no matter how much weight they want to lose. So I guess my "best seller" will remain a figment of my overactive imagination.
2. Have two surgeries in less than three weeks.
3. Receive diagnosis of congestive heart failure, and kidney failure (reaction to the contrast dye used for CT scans).
4. Spend seven weeks flat on back in hospital.
5. Develop severe loss of appetite and intestinal problems due to infection.
6. Consume less than 500 calories per day, due to #5.
7. Spend two weeks in rehab hospital.
8. Have wound vac for three and a half months.
9. Work with physical/occupational therapists three times a week.
10. Work with wound care nurse to avoid developing infection in abdominal wound that runs from hip bone almost to hip bone, several inches deep.
I could write a book :).
And with that title, it might even be a best seller.
But since those steps involve passing through the shadow of death, I can not in good conscience recommend it.
Four months after the second surgery, I have graduated from wheel chair to walker, and from walker to cane. I am the proud owner of two handicap placards, one for each vehicle. I can eat, dress myself, and even do a little (very little) cooking, sitting at the table, after someone else has assembled the ingredients and stands by to put everything in the oven. I exercise every day, for about an hour, a routine that would take a healthy person perhaps ten minutes.
Every day I am thankful to be alive, to be at home, to be making progress. I struggle with frustration, depression, and my inability to carry out normal daily activities, but when I look back three months, I am amazed at the progress I have made, and thank God for family, friends, and a husband who does for me all the things I can't do for myself.
I know that I will never be the person I was before. In some ways, that may be a good thing. Losing weight is a plus. Having wonderful doctors, and miraculous medicines to keep my heart beating on schedule and my pulse rate from going through the roof.....having family and friends who support and encourage me.......having a God who is with me through it all...... how blessed I am.
I would love to write that book--but I don't think anyone would willingly go through those months, no matter how much weight they want to lose. So I guess my "best seller" will remain a figment of my overactive imagination.
Tuesday, January 06, 2009
Adventures in Modern Medicine
Just in case anyone is still checking in here, I thought I owed you an update on where I have been. Back in the early fall, some of my teaching compadres shared with me about this weight loss surgery, lapband. They are all losing weight, looking great, and expressing only enthusiasm, no regrets. One surgeon in particular was recommended, and his group offers a free presentation, so my darling and I decided to go listen.
The presentation encouraged me to make a consultation appointment.
The first thing the surgeon wanted to do, after taking my history, was a preliminary exam. Okay.
Now I have to fill in a little background.
About a year ago, I noticed that my lower abdomen seemed to be getting larger, even though I was not gaining weight. I especially noticed that it was asymmetrical--
larger on one side than the other.
So I asked my pcp about it. She sent me to a local surgeon.
He told me I was fat.
I said, "I didn't need to pay you $300 to tell me I'm fat. I already know I'm fat. I want to know what is the deal with this lump on my tummy?"
He said,"It's fat. What do you want me to do, get a knife and cut it off?"
At that point, the conversation was over. This was almost a year ago.
When the weight loss surgeon looked, he said, "I don't know what is going on here, but before we even talk about weight loss surgery, we need to find out."
Long story short: after about a month of trying to aspirate the abcesses he found, I went into the hospital 7 Nov. Two surgeries and several weeks of rehab later, I got out on 1 Jan.
Those of you who know Jeana of Laughter for Days to Come, my darling daughter, already know I am recovering at her home. Relearning to walk has given me new respect for infants. Having my grandchildren cheer me on while I am doing ankle turns or toe circles, having to have help to get from the bed to the bath, from the living room back to bed, having to ask for everything I need, having them checking off my meds and my exercise routines--it's both humbling and uplifting.
God has richly blessed me with family and friends who have visited, brought books and tapes and MP3 players, who have bathed and dressed me, brushed my hair, and put lotion on my feet.
My husband has poured love down upon me like rain. He is my sunshine, and my sustenance.
And in one of those ironies that reminds me what a sense of humor God has, I have lost 45 pounds--I no longer qualify for the weight loss surgery.
Isn't God great?
The presentation encouraged me to make a consultation appointment.
The first thing the surgeon wanted to do, after taking my history, was a preliminary exam. Okay.
Now I have to fill in a little background.
About a year ago, I noticed that my lower abdomen seemed to be getting larger, even though I was not gaining weight. I especially noticed that it was asymmetrical--
larger on one side than the other.
So I asked my pcp about it. She sent me to a local surgeon.
He told me I was fat.
I said, "I didn't need to pay you $300 to tell me I'm fat. I already know I'm fat. I want to know what is the deal with this lump on my tummy?"
He said,"It's fat. What do you want me to do, get a knife and cut it off?"
At that point, the conversation was over. This was almost a year ago.
When the weight loss surgeon looked, he said, "I don't know what is going on here, but before we even talk about weight loss surgery, we need to find out."
Long story short: after about a month of trying to aspirate the abcesses he found, I went into the hospital 7 Nov. Two surgeries and several weeks of rehab later, I got out on 1 Jan.
Those of you who know Jeana of Laughter for Days to Come, my darling daughter, already know I am recovering at her home. Relearning to walk has given me new respect for infants. Having my grandchildren cheer me on while I am doing ankle turns or toe circles, having to have help to get from the bed to the bath, from the living room back to bed, having to ask for everything I need, having them checking off my meds and my exercise routines--it's both humbling and uplifting.
God has richly blessed me with family and friends who have visited, brought books and tapes and MP3 players, who have bathed and dressed me, brushed my hair, and put lotion on my feet.
My husband has poured love down upon me like rain. He is my sunshine, and my sustenance.
And in one of those ironies that reminds me what a sense of humor God has, I have lost 45 pounds--I no longer qualify for the weight loss surgery.
Isn't God great?
Saturday, October 04, 2008
Winnebago Journey--Our Lemon is Almost Gone. Chapter Eight
I know I said I wouldn't post any more about the Winnebago, but the nightmare just seems to drag on and on.
We finally signed all the paperwork, and so did Winnebago, McClain's, and Freightliner. The Winnebago is paid off, the account is closed, and they want to take possession.
Fine with us. There is just the little matter of removing our washer/dryer.
If you have never seen an RV washer/dryer, it is just about the size of a dishwasher, and runs the wash cycle and then the dry cycle all in one front-loading unit. It weighs about, oh, seems like about a thousand pounds, if you are trying to move it by yourself.
In the Winnebago, the cabinet and connections for the washer/dryer are in the same little cubbyhole as the toilet--a space about three feet by three feet. In order to put clothes into the washer, one must sit on the toilet. In order to remove the washer, one must either pull the washer from its cabinet into one's lap while sitting on the toilet, turn sideways, and deposit it onto the floor of the bathroom, or take out the toilet, or have help from a strong man.
Or maybe have a crane.
Suffice it to say that Wick can't/doesn't want to move it by himself. So we made it a condition of final delivery that they send someone, or a couple of men, to pull out the washer and put it into our fifth wheel travel trailer.
They have promised three different dates so far, and haven't come yet.
Right now, they are saying they will be here Monday.
I'm not holding my breath.
We finally signed all the paperwork, and so did Winnebago, McClain's, and Freightliner. The Winnebago is paid off, the account is closed, and they want to take possession.
Fine with us. There is just the little matter of removing our washer/dryer.
If you have never seen an RV washer/dryer, it is just about the size of a dishwasher, and runs the wash cycle and then the dry cycle all in one front-loading unit. It weighs about, oh, seems like about a thousand pounds, if you are trying to move it by yourself.
In the Winnebago, the cabinet and connections for the washer/dryer are in the same little cubbyhole as the toilet--a space about three feet by three feet. In order to put clothes into the washer, one must sit on the toilet. In order to remove the washer, one must either pull the washer from its cabinet into one's lap while sitting on the toilet, turn sideways, and deposit it onto the floor of the bathroom, or take out the toilet, or have help from a strong man.
Or maybe have a crane.
Suffice it to say that Wick can't/doesn't want to move it by himself. So we made it a condition of final delivery that they send someone, or a couple of men, to pull out the washer and put it into our fifth wheel travel trailer.
They have promised three different dates so far, and haven't come yet.
Right now, they are saying they will be here Monday.
I'm not holding my breath.
Labels:
humor,
product review,
RV
Thursday, September 18, 2008
Winnebago: "The first thing we do, let's kill all the lawyers. " Chapter 7
"The first thing we do, let's kill all the lawyers." This line is from Henry VI, part 2, by William Shakespeare.
Of course, Will never heard of Winnebago. But this line should have rung in my head like a great bell, the instant we started talking about hiring a lawyer.
In our naivte, we thought that any reasonable person who heard our story would agree that we had a grievance.
We wrote a letter to Winnebago, chronicling our woes, and asked that the purchase contract be rescinded.
Winnebago refused.
We contacted McClain's RV, with the same request.
McClain's refused.
So we went to talk to a lawyer.
Finding a lawyer who handles this type of case was a journey in itself. Most lawyers we talked to were not interested once they found out that there were no excessive damages in the offing. They are more interested in handling cases on contingency, and taking a third or more of the settlement.
We finally found a lawyer who would listen to our story. His immediate response was that we had a solid case.
He said he has never lost a case against Winnebago.
He told us that it would probably cost around $15,000, maybe as much as $20,000.
He was only interested in clients who would commit to going the distance, no matter what.
We talked.
We prayed.
We asked advice from family and friends.
We hired the lawyer, and he filed a suit against Winnebago, McClain's, Freightliner, and the extended warranty company, Coach-Net.
We waited.
And waited.
And waited.
It's been two years and ten months since we started this journey through the legal system.
Some years ago I read a novel, Bleak House, by Charles Dickens. Bleak House is the story of a lawsuit filed in London. The suit wended its way through the British legal system for many years. When it was finally settled, the whole estate which was the subject of the lawsuit had been consumed by legal fees.
I can now identify with the characters in Bleak House.
This case had consumed our time, our energy, and our resources. We have nothing left.
We are in the process of negotiating a settlement which offers neither fairness nor justice.
We are settling for less than we want, less than we deserve, less than we can really afford to lose, because of the amount of money that has been sucked up by the lawyers, the mediator (also a lawyer), and the cost of keeping the Winnebago at least minimally functional.
We are out of patience, and out of money.
The proposal states that we will not reveal the conditions of the settlement by any means, whether by telling others, writing a book, e-mailing, or blogging.
So this will be my last entry about Winnebago.
Let me finish with an admonition: learn from our misfortunes and our mistakes.
Sigh.
Now I have to think of something else to blog about.
I'm sure something will occur to me eventually.
Maybe the fifth wheel travel trailer we are considering...
Of course, Will never heard of Winnebago. But this line should have rung in my head like a great bell, the instant we started talking about hiring a lawyer.
In our naivte, we thought that any reasonable person who heard our story would agree that we had a grievance.
We wrote a letter to Winnebago, chronicling our woes, and asked that the purchase contract be rescinded.
Winnebago refused.
We contacted McClain's RV, with the same request.
McClain's refused.
So we went to talk to a lawyer.
Finding a lawyer who handles this type of case was a journey in itself. Most lawyers we talked to were not interested once they found out that there were no excessive damages in the offing. They are more interested in handling cases on contingency, and taking a third or more of the settlement.
We finally found a lawyer who would listen to our story. His immediate response was that we had a solid case.
He said he has never lost a case against Winnebago.
He told us that it would probably cost around $15,000, maybe as much as $20,000.
He was only interested in clients who would commit to going the distance, no matter what.
We talked.
We prayed.
We asked advice from family and friends.
We hired the lawyer, and he filed a suit against Winnebago, McClain's, Freightliner, and the extended warranty company, Coach-Net.
We waited.
And waited.
And waited.
It's been two years and ten months since we started this journey through the legal system.
Some years ago I read a novel, Bleak House, by Charles Dickens. Bleak House is the story of a lawsuit filed in London. The suit wended its way through the British legal system for many years. When it was finally settled, the whole estate which was the subject of the lawsuit had been consumed by legal fees.
I can now identify with the characters in Bleak House.
This case had consumed our time, our energy, and our resources. We have nothing left.
We are in the process of negotiating a settlement which offers neither fairness nor justice.
We are settling for less than we want, less than we deserve, less than we can really afford to lose, because of the amount of money that has been sucked up by the lawyers, the mediator (also a lawyer), and the cost of keeping the Winnebago at least minimally functional.
We are out of patience, and out of money.
The proposal states that we will not reveal the conditions of the settlement by any means, whether by telling others, writing a book, e-mailing, or blogging.
So this will be my last entry about Winnebago.
Let me finish with an admonition: learn from our misfortunes and our mistakes.
Sigh.
Now I have to think of something else to blog about.
I'm sure something will occur to me eventually.
Maybe the fifth wheel travel trailer we are considering...
Labels:
humor,
product review,
RV
Thursday, September 11, 2008
Winnebago: That's Not Cool. Chapter Six
The last trip we took in the Winnebago Journey was mid-June, during a drought, in blazing hot weather. We went to Lake Texoma to camp with his brothers and families. When I opened the refrigerator door to fix lunch, we realized that the refrigerator had stopped working.
We drove to Sherman, to North Texas RV, to see if they could fix it. They thought they could. As it turned out, they couldn't.
We made three trips over there, and each time they thought they had it fixed. Wick finally figured out that the fan was not working. So he went to Wal-mart, bought a couple of clip-on fans, and rigged them up to keep the refrigerator working at least temporarily.
Mid-week, the inverter blew out. It took out most of the electrical and electronic equipment, including the microwave, both tvs, the radio sitting on the dash (the one we had to use because the built-in dash radio never worked right, even after being replaced), and the sleep number mattress.
We said to ourselves, well, it could be worse. At least we have insurance through First Extended.
Wrong. Well....we did pay for the coverage. It was in force. But the company refused to pay. Their representative promised to come look at the Winnebago, if we would take it to an "authorized service center"--so we took it to Tyler RV, the closest "authorized" service center to our lake home.
It sat there for over two months, and the representative never arrived. When we called, we were told repeatedly, "He'll be there next week."
Finally, we were notified that the claim had been denied, since the Extended Warranty rep said he thought the damage had been caused by a lightning strike, and we should file a claim with our auto insurance company.
Lightning. In the middle of a drought. There had not been a cloud as big as my hand in months.
A couple of years earlier, lightning struck our pickup. It was quite noticeable. Loud. And scary. It blew out the tires, cracked the windshield, and left a big burn mark on the truck and on the ground, as well as blowing out the electrical system. We knew when it struck, even though we were not actually in the truck at the time.
And we were living in the RV. I think we would have noticed, if lightning had struck the Winnebago.
Our auto insurance company said there was no sign of lightning striking. The man at Tyler RV said he couldn't find any sign of a lightning strike. So we told Extended Warranty. They finally sent someone to actually look at the Winnebago.
He said there was no sign of lightning striking. He was their guy, and he told them they were wrong.
They still refused to pay.
So, when we talked to our attorney, we asked him to add Extended Warranty to the lawsuit.
We had to pay for having the tvs, the microwave, and the refrigerator fixed ourselves.
Because the Winnebago sat on the Tyler RV lot for more than two months, we had to rent an apartment. We live too far from our teaching jobs to commute, and the Winnebago was still at Tyler RV, waiting for someone from Extended Warranty to look at it and make a decision.
The furniture in an RV is pretty much built in. When you move in, you bring your clothes, your cooking utensils, and food, and you are pretty much set. Unlike moving into an apartment.
Renting an apartment involved signing a year-long lease.
And buying furniture.
Couch.
Chairs.
A bed.
A washer and dryer.
So...there we were, still paying a thousand dollars a month for a Winnebago that was immobile, plus rent on an apartment,and furniture we didn't really want or need when we eventually moved back into the RV.
We bought a Winnebago so we could travel.
But whenever we actually traveled, something broke. Every time.
So we were paying for a vehicle that was stationary.
I have to say, I quite resented paying that much every month to live in roughly 300 square feet of space, unable to use the Winnebago for what we bought it for---traveling.
We had the refrigerator fixed, and the tvs, and the microwave. The water heater still was only working intermittently. The rest, we decided, we could live without.
We are still living without those things, nearly three years later, because all our money had gone to pay our lawyer.
And that is the next chapter in our saga.
We drove to Sherman, to North Texas RV, to see if they could fix it. They thought they could. As it turned out, they couldn't.
We made three trips over there, and each time they thought they had it fixed. Wick finally figured out that the fan was not working. So he went to Wal-mart, bought a couple of clip-on fans, and rigged them up to keep the refrigerator working at least temporarily.
Mid-week, the inverter blew out. It took out most of the electrical and electronic equipment, including the microwave, both tvs, the radio sitting on the dash (the one we had to use because the built-in dash radio never worked right, even after being replaced), and the sleep number mattress.
We said to ourselves, well, it could be worse. At least we have insurance through First Extended.
Wrong. Well....we did pay for the coverage. It was in force. But the company refused to pay. Their representative promised to come look at the Winnebago, if we would take it to an "authorized service center"--so we took it to Tyler RV, the closest "authorized" service center to our lake home.
It sat there for over two months, and the representative never arrived. When we called, we were told repeatedly, "He'll be there next week."
Finally, we were notified that the claim had been denied, since the Extended Warranty rep said he thought the damage had been caused by a lightning strike, and we should file a claim with our auto insurance company.
Lightning. In the middle of a drought. There had not been a cloud as big as my hand in months.
A couple of years earlier, lightning struck our pickup. It was quite noticeable. Loud. And scary. It blew out the tires, cracked the windshield, and left a big burn mark on the truck and on the ground, as well as blowing out the electrical system. We knew when it struck, even though we were not actually in the truck at the time.
And we were living in the RV. I think we would have noticed, if lightning had struck the Winnebago.
Our auto insurance company said there was no sign of lightning striking. The man at Tyler RV said he couldn't find any sign of a lightning strike. So we told Extended Warranty. They finally sent someone to actually look at the Winnebago.
He said there was no sign of lightning striking. He was their guy, and he told them they were wrong.
They still refused to pay.
So, when we talked to our attorney, we asked him to add Extended Warranty to the lawsuit.
We had to pay for having the tvs, the microwave, and the refrigerator fixed ourselves.
Because the Winnebago sat on the Tyler RV lot for more than two months, we had to rent an apartment. We live too far from our teaching jobs to commute, and the Winnebago was still at Tyler RV, waiting for someone from Extended Warranty to look at it and make a decision.
The furniture in an RV is pretty much built in. When you move in, you bring your clothes, your cooking utensils, and food, and you are pretty much set. Unlike moving into an apartment.
Renting an apartment involved signing a year-long lease.
And buying furniture.
Couch.
Chairs.
A bed.
A washer and dryer.
So...there we were, still paying a thousand dollars a month for a Winnebago that was immobile, plus rent on an apartment,and furniture we didn't really want or need when we eventually moved back into the RV.
We bought a Winnebago so we could travel.
But whenever we actually traveled, something broke. Every time.
So we were paying for a vehicle that was stationary.
I have to say, I quite resented paying that much every month to live in roughly 300 square feet of space, unable to use the Winnebago for what we bought it for---traveling.
We had the refrigerator fixed, and the tvs, and the microwave. The water heater still was only working intermittently. The rest, we decided, we could live without.
We are still living without those things, nearly three years later, because all our money had gone to pay our lawyer.
And that is the next chapter in our saga.
Labels:
humor,
product review,
RV
Wednesday, September 10, 2008
Winnebago: A Not So Happy New Year. Chapter Five
During the Christmas holidays, we visited family. We spent New Year's Eve at our niece's house, parked in her driveway. New Year's morning, we started home.
We got about two miles. We were stranded on the service road of a busy highway.
There is no service facility open on New Year's Day.
The next day, we got someone to bring us a new belt. It didn't fit.
The right size belt was not available in Texas. It had to be shipped from Oklahoma. For five days, we were stranded.
By August, we were feeling optimistic enough to make a trip to Oklahoma City.
We didn't even make it to Ardmore. The closest place that had a tow truck big enough to haul a Winnebago was in Oklahoma City.
We had planned to camp at Lake Thunderbird with Wick's brother and his wife. And we had picked up their teen age grandson, so he could go with us to meet them at the lake.
In addition to a teenager, we also had our Pomeranian, Frankie.
Once the Winnebago was hooked up to the tow truck, which took more than an hour, we piled into the little Jeep we had been towing, and started to follow the tow truck. Less than 30 minutes later, the transmission fell out of the Jeep.
So we all piled into the cab of the tow truck. Wick sat in the passenger seat, and Frankie, the boy, and I wedged ourselves on the edge of the sleeper.
Wick's brother agreed to meet us at a highway intersection near a Wal-mart. Unfortunately, the trucker couldn't get off the highway to take us up to the Wal-mart. He pulled over onto a vee between the highway and another highway that was merging with it.
We had thrown a few things into a couple of Wal-mart bags, such as our meds, and a change of clothes. We had to cross a couple of lanes, climb a fence, cross an access road, and walk about a quarter of a mile to get to the Wal-mart. Suddenly, it occurred to us that we could not take Frankie into the Wal-mart.
Looking further down the pavement shimmering in the August heat, we saw a Lowe's lumberyard. We headed there. I collapsed onto a handy folding chair, and Wick went in search of cold water. We poured some over Frankie, who was panting heavily, drank some, then poured the rest over our heads.
Finally, Wick's brother arrived, just in time to prevent his grandson from expiring of embarrassment.
The Winnebago was towed to Freightliner. We expected it to be fixed within a few days.
Thirteen days later, we were still at Wick's brother's house. Fortunately, we are a close family, and get along well. But thirteen days is a long time to have company, and I am sure they were relieved when we finally were able to pick up the Winnebago.
The mechanic at Freightliner told us that it was overfilled with oil, which had spewed out all over the engine, and that the radiator had just water, no coolant. We were nonplussed. After some discussion, we concluded that these problems must have occurred while the Winnebago was at McClain's being repaired.
Our next step was to find a lawyer.
We got about two miles. We were stranded on the service road of a busy highway.
There is no service facility open on New Year's Day.
The next day, we got someone to bring us a new belt. It didn't fit.
The right size belt was not available in Texas. It had to be shipped from Oklahoma. For five days, we were stranded.
By August, we were feeling optimistic enough to make a trip to Oklahoma City.
We didn't even make it to Ardmore. The closest place that had a tow truck big enough to haul a Winnebago was in Oklahoma City.
We had planned to camp at Lake Thunderbird with Wick's brother and his wife. And we had picked up their teen age grandson, so he could go with us to meet them at the lake.
In addition to a teenager, we also had our Pomeranian, Frankie.
Once the Winnebago was hooked up to the tow truck, which took more than an hour, we piled into the little Jeep we had been towing, and started to follow the tow truck. Less than 30 minutes later, the transmission fell out of the Jeep.
So we all piled into the cab of the tow truck. Wick sat in the passenger seat, and Frankie, the boy, and I wedged ourselves on the edge of the sleeper.
Wick's brother agreed to meet us at a highway intersection near a Wal-mart. Unfortunately, the trucker couldn't get off the highway to take us up to the Wal-mart. He pulled over onto a vee between the highway and another highway that was merging with it.
We had thrown a few things into a couple of Wal-mart bags, such as our meds, and a change of clothes. We had to cross a couple of lanes, climb a fence, cross an access road, and walk about a quarter of a mile to get to the Wal-mart. Suddenly, it occurred to us that we could not take Frankie into the Wal-mart.
Looking further down the pavement shimmering in the August heat, we saw a Lowe's lumberyard. We headed there. I collapsed onto a handy folding chair, and Wick went in search of cold water. We poured some over Frankie, who was panting heavily, drank some, then poured the rest over our heads.
Finally, Wick's brother arrived, just in time to prevent his grandson from expiring of embarrassment.
The Winnebago was towed to Freightliner. We expected it to be fixed within a few days.
Thirteen days later, we were still at Wick's brother's house. Fortunately, we are a close family, and get along well. But thirteen days is a long time to have company, and I am sure they were relieved when we finally were able to pick up the Winnebago.
The mechanic at Freightliner told us that it was overfilled with oil, which had spewed out all over the engine, and that the radiator had just water, no coolant. We were nonplussed. After some discussion, we concluded that these problems must have occurred while the Winnebago was at McClain's being repaired.
Our next step was to find a lawyer.
Labels:
humor,
product review,
RV
Winnebago: Waiting for Service. Chapter 4
We bought our Winnebago Journey from McClain's in November.
By June, we had accumulated a list of nine items that needed attention. We called for a service appointment, and were told that it would take about a week to fix everything. Since we were planning a cruise, we set up the appointment for the week we would be gone.
What with the cruise, and a couple of days' travel time, we got back ten days later.
Nothing had been done.
Nothing.
The service manager at McClain's offered us a parking spot so that we could stay in the RV at night, while they worked on it during the day.
None of the items were major--things like a radio that had never worked, a water heater that sometimes worked and sometimes didn't, the energy control panel that burned up, and an air conditioner vent that was broken when the Winnebago was delivered.
The service manager had no excuse for why the work was not done while we were gone.
Most of the items were finally fixed, a week later, but they never did fix the radio. McClain's ordered a new one, but had it shipped to us. Wick took out the old one and installed the new one. It still didn't work right.
All the money we paid for a Winnebago, and the radio never worked right. We had to put a little one on the dash and plug it in.
By June, we had accumulated a list of nine items that needed attention. We called for a service appointment, and were told that it would take about a week to fix everything. Since we were planning a cruise, we set up the appointment for the week we would be gone.
What with the cruise, and a couple of days' travel time, we got back ten days later.
Nothing had been done.
Nothing.
The service manager at McClain's offered us a parking spot so that we could stay in the RV at night, while they worked on it during the day.
None of the items were major--things like a radio that had never worked, a water heater that sometimes worked and sometimes didn't, the energy control panel that burned up, and an air conditioner vent that was broken when the Winnebago was delivered.
The service manager had no excuse for why the work was not done while we were gone.
Most of the items were finally fixed, a week later, but they never did fix the radio. McClain's ordered a new one, but had it shipped to us. Wick took out the old one and installed the new one. It still didn't work right.
All the money we paid for a Winnebago, and the radio never worked right. We had to put a little one on the dash and plug it in.
Labels:
camping,
humor,
product review,
RV
Winnebago: It Was All Downhill. Chapter 3
Having replaced the out-of-round tire, and solved the problem of the Schraeder valve, we thought we had taken care of any lurking problems. We planned a trip with two of Wick's brothers and their wives to Colorado, Mount Rushmore, and Yellowstone.
The first few days were delightful. The weather was good, for the most part, and we always enjoy our trips with Wick's brothers. Other than a rainstorm the night we were in Amarillo, parked on the Wal-mart parking lot, the first few days were uneventful.
As we left Estes Park, we were enjoying the sunny day, and the breathtaking views on the mountain roads winding through the high peaks. Suddenly, the dash instruments went out.
We were barreling down a mountain road with no instruments.
Wick couldn't even tell if the engine was running, or if he had brakes. Winnebagos have air brakes, and if they are not working, maneuvering on a steep mountain road can be deadly. Wick radioed to his brothers, explaining the situation; since they were ahead of us, we were hoping they could find a safe place for us to pull over.
Finally, a wide, fairly flat area on the side of the road promised a safe place to coast to a stop.
My sisters-in-law and I stood on the side of the road, half-crying with relief, while the guys tried to locate the source of the problem.
The trouble-shooting ran into a couple of hours, still with no resolution. We decided to drive on to our next stop, driving slowly, hoping for the best.
We were many miles from a service center, and having an RV towed through the Rocky Mountains is strictly a last resort. We made it to the next campground, where the guys kept searching for the problem.
Finally, after four days, Wick was able to find the problem and repair it. A wire had shorted out in the engine compartment.
Our confidence in the Winnebago was dwindling. When we bought this "industry standard", with the "best service record in the industry", we did not anticipate being put in danger of crashing down a mountainside.
Fortunately, our next breakdown, just six months later, was at least in a safer place.
The first few days were delightful. The weather was good, for the most part, and we always enjoy our trips with Wick's brothers. Other than a rainstorm the night we were in Amarillo, parked on the Wal-mart parking lot, the first few days were uneventful.
As we left Estes Park, we were enjoying the sunny day, and the breathtaking views on the mountain roads winding through the high peaks. Suddenly, the dash instruments went out.
We were barreling down a mountain road with no instruments.
Wick couldn't even tell if the engine was running, or if he had brakes. Winnebagos have air brakes, and if they are not working, maneuvering on a steep mountain road can be deadly. Wick radioed to his brothers, explaining the situation; since they were ahead of us, we were hoping they could find a safe place for us to pull over.
Finally, a wide, fairly flat area on the side of the road promised a safe place to coast to a stop.
My sisters-in-law and I stood on the side of the road, half-crying with relief, while the guys tried to locate the source of the problem.
The trouble-shooting ran into a couple of hours, still with no resolution. We decided to drive on to our next stop, driving slowly, hoping for the best.
We were many miles from a service center, and having an RV towed through the Rocky Mountains is strictly a last resort. We made it to the next campground, where the guys kept searching for the problem.
Finally, after four days, Wick was able to find the problem and repair it. A wire had shorted out in the engine compartment.
Our confidence in the Winnebago was dwindling. When we bought this "industry standard", with the "best service record in the industry", we did not anticipate being put in danger of crashing down a mountainside.
Fortunately, our next breakdown, just six months later, was at least in a safer place.
Labels:
camping,
humor,
product review,
RV
Winnebago: "Industry Standard"? That's a hot one. Chapter 2
The out-of-round tire was only the beginning of our RV troubles.
We live in Texas. It gets hot here pretty much year 'round. So air conditioner problems are huge for us. When the dash air went out inn the Winnebago Journey, we found it most uncomfortable to drive anywhere in it. The "house" air simply couldn't keep up when we were going down the road.
So we made a trip to the Winnebago dealership for repairs. Now when we were buying the Winnebago Journey, we were careful to specify that we would be living in the Winnebago. Full-time. Not just on vacations. So we asked if full-time RVers get preferential treatment when problems arise. The salesman assured us that we would always go to the top of the list, head of the line, and usually get through within one day.
We spent the day at Freightliner, while they searched for a Schraeder valve. I have no idea what a Schraeder valve is, but apparently it is necessary for the operation of the dash air.
The Freightliner rep told us that in all of Dallas, Ft. Worth, and surrounding metropolitan area, there was no Schraeder valve to be found. He assured us that just as soon as one was located, it would be sent to his store immediately, and he would call us.
We waited.
And waited.
And waited.
Finally, after about six weeks, we called McClain's RV, where we had bought the Winnebago. The service manager said he still had not located a Schraeder valve. Wick asked to speak to the owner, Mr. McClain.
The service manager assured us that he would find a Schraeder valve. We made an appointment. When we got there, he said he still had not located a Schraeder valve.
After a rather warm discussion, the service manager vowed that he would fix our air conditioner that day.
We waited.
And waited.
And waited.
Finally, just before closing time, he told us that the valve had been located and installed.
We asked where he finally found it.
He took it out of another Winnebago on his lot.
We felt for the owners of the other Winnebago, but were delighted that our problem had been fixed.
Or so we thought.
We live in Texas. It gets hot here pretty much year 'round. So air conditioner problems are huge for us. When the dash air went out inn the Winnebago Journey, we found it most uncomfortable to drive anywhere in it. The "house" air simply couldn't keep up when we were going down the road.
So we made a trip to the Winnebago dealership for repairs. Now when we were buying the Winnebago Journey, we were careful to specify that we would be living in the Winnebago. Full-time. Not just on vacations. So we asked if full-time RVers get preferential treatment when problems arise. The salesman assured us that we would always go to the top of the list, head of the line, and usually get through within one day.
We spent the day at Freightliner, while they searched for a Schraeder valve. I have no idea what a Schraeder valve is, but apparently it is necessary for the operation of the dash air.
The Freightliner rep told us that in all of Dallas, Ft. Worth, and surrounding metropolitan area, there was no Schraeder valve to be found. He assured us that just as soon as one was located, it would be sent to his store immediately, and he would call us.
We waited.
And waited.
And waited.
Finally, after about six weeks, we called McClain's RV, where we had bought the Winnebago. The service manager said he still had not located a Schraeder valve. Wick asked to speak to the owner, Mr. McClain.
The service manager assured us that he would find a Schraeder valve. We made an appointment. When we got there, he said he still had not located a Schraeder valve.
After a rather warm discussion, the service manager vowed that he would fix our air conditioner that day.
We waited.
And waited.
And waited.
Finally, just before closing time, he told us that the valve had been located and installed.
We asked where he finally found it.
He took it out of another Winnebago on his lot.
We felt for the owners of the other Winnebago, but were delighted that our problem had been fixed.
Or so we thought.
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